The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world (see list of exceptions below).
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
up to 2 Kg: € 4.90 *
up to 10 Kg: € 6.90 *
up to 20 Kg: € 11.90 *
up to 30 Kg: € 13.90 *
* please note: the weight of packaging is calculated with 0.25kg and added to the product weight!
Deliveries to foreign countries:
Shipping with DHL Express (up to 2 kg):
Zone 5: Andorra, Switzerland, Faroe Islands, Gibraltar, Iceland, Liechtenstein, San Marino
€ 22.90
Zone 6:
Albania, Bosnia and Herzegovina, Canary Islands, Montenegro, North Macedonia, Kosovo, Serbia, Ukraine, Norway
€ 29.90
Zone 8: China, Hong Kong, Japan
€ 29.90
Zone 9: Australia, Egypt, Indonesia, Israel, Korea, South, New Zealand, Philippines, Saudi Arabia, Syria, Yemen, South Africa, United Arab Emirates
€ 34.00
Zone 10: Afghanistan, Antigua, Anguilla, Armenia, Angola, Aruba, Azerbaijan, Barbados, Bangladesh, Burkina Faso, Burundi, Benin, St. Bartholomew, Bermuda, Brunei Darussalam, Bolivia, Bonaire, St. Eustatius, Bahamas, Bhutan, Botswana , Belize, Central African Republic, Congo, Democratic Rep., Cote d'Ivoire (Ivory Coast), Cook Islands, Chile, Cameroon, Colombia, Costa Rica, Cuba, Cape Verde, Curacao, Djibouti, Dominica, Dominican Republic, Algeria, Ecuador, Eritrea, Ethiopia, Fiji, Falkland Islands, Micronesia, Gabon, Grenada, Georgia, French Guiana, Ghana, Greenland, Gambia, Guinea, Republic, Guadeloupe, Equatorial Guinea, Guatemala, Guam, Guinea Bissau, Guyana, Haiti, Honduras, Iraq, Iran, Jamaica, Jordan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Nevis, Korea, North, Cayman Islands, Kazakhstan, Laos, Liberia, Lesotho, Libya, Morocco, Madagascar, Marshall Islands, Mali, Myanmar, Mongolia, Macau, Saipan , Martinique, Mauritania, Montserrat, Mauriti us, Maldives, Malawi, Mozambique, Moldova, Namibia, New Caledonia, Niger, Nigeria, Nicaragua, Nepal, Nauru, Niue, Peru, Tahiti, Papua New Guinea, Puerto Rico, Palau, Paraguay, Réunion, Rwanda, Solomon Islands, Sudan, St Helena, Sierra Leone, Senegal, Somalia, Suriname, São Tomé and Principe, El Salvador, Swaziland, Turks and Caicos Islands, Chad, Togo, Tajikistan, Turkmenistan, Tunisia, Tonga, Trinidad and Tobago, Tuvalu, Tanzania, Uganda, Venezuela, Vanuatu, Samoa, Mayotte, Zambia, Uzbekistan, Zimbabwe, Congo
€ 39.90
We do not deliver to:
Argentina, Bahrain, Brazil, EU-Countries, Great Britain and Northern Ireland, India, Ireland, Cambodia, Canada, Qatar, Kuwait, Lebanon, Malaysia, Mexico, Oman, East Java, Pakistan, Panama, Seychelles, Singapore, Sri Lanka, Taiwan, Thailand, Turkey, Uruguay, Vietnam, United States of America America, Russia, Belarus
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 10 days, for deliveries abroad within 3 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment via Sofortüberweisung [immediate transfer] / Klarna - *only for payments within Germany
- Payment by invoice / Klarna - *only for payments within Germany
- Paypment with giropay / paydirekt - *only for payments within Germany
- Prepayment by Credit Card via VivaWallet
- Prepayment via bank transfer
- Payment in cash at the time of collection
In case of questions, please contact us at the contact details mentioned in the Legal Notice. |